FAQ – Product Signs

Custom Sign FAQs. Answers, Fast. Like Our Signs.

Questions about materials, artwork, sizing or an existing order? Contact Get Quick Signs and our team will help you create professional custom signage for your business, organization or event – anywhere in the United States.

Standard shipping and delivery

Standard shipping is free on eligible orders of $49 or more to the contiguous United States, based on merchandise after discounts and excluding artwork fees and tax. Standard shipping is $9.95 on eligible orders below $49. Eligible oversized rigid orders show their freight charge automatically in the cart or quote before payment. Sizes, materials or destinations outside our published delivery options require a separate delivery quote. Product-specific included shipping offers still apply. Expedited delivery costs extra unless specifically included. Production time is separate from transit time.

Enter your delivery address and review the full total before paying. Contact us before ordering if you have a firm deadline or need a shipping quote.

How do I place an order?

Browse our shop, choose your product, select your size, material and options, then upload your artwork right at checkout. Ordering is available online 24/7 from any device. Prefer to talk it through first? Call 657-566-0912.

What artwork files should I provide?

You can upload print-ready artwork, use the online sign designer, or ask us about artwork help. Check our artwork guidelines for file preparation. Any additional design work is quoted before it starts.

Do you review my artwork before printing?

Yes. Every file is reviewed by our team before production begins. If we spot a problem – low resolution, sizing issues, anything that would hurt the final result – we contact you before your sign is printed.

Can you help me choose the right material?

Absolutely. Tell us where the sign will be displayed, whether it will live indoors or outdoors and how long you plan to use it, and we will recommend the best material for your project – from premium acrylic to aluminum, PVC, Coroplast, banners and more.

How fast will my order ship?

Most standard printed signs take 1–3 business days after artwork approval. Shipping time is additional. Bulk orders and special finishing can take longer. Neon timing is confirmed separately. Full details on our Shipping & Returns page.

Do you ship throughout the United States?

Yes. Get Quick Signs ships custom sign products to businesses, organizations and events in all 50 states.

How do I track my order?

You will receive tracking information when your order ships. For an update any time, contact our team with your order number, or call 657-566-0912.

Can I change or cancel my order?

Only before production begins – and because we move fast, that window is usually just a few hours. If you need to change or cancel, contact us immediately. Once a custom sign is in production it cannot be changed or cancelled.

How much will my custom sign cost?

Pricing depends on the product, dimensions, material, quantity and finishing options. Browse our shop for product pricing, or contact us with your project specifications for help.

What is your return policy?

Because every sign is custom made with your artwork, custom orders cannot be returned or exchanged. But we stand behind our work: if your order arrives damaged or has a printing defect, report it within 48 hours of delivery with photos and we will reprint it free. Full policy on our Shipping & Returns page.

My order arrived damaged. What do I do?

Email sales@product-signs.local within 48 hours of delivery with your order number and photos of the damage. We will arrange a free reprint and get a replacement moving right away.

How can I check on an existing order?

Call 657-566-0912 or email sales@product-signs.local. Include your order number and the name or email address used when the order was placed.